Our Services
Meet Your Needs

Now and in the future… and you never move to access them.

We believe there needs to be a base of services to meet your immediate needs, the ones that encouraged you to move to Hearthstone by the Bay.

Beyond that we believe you should be able to arrange only for the services you need, when you need them and you should never have to move to gain access to them. You can get as little as 15 minutes of care a day or 24 hours of care a day. All the service you need, when you need it, all discretely delivered behind the door of your condominium suite.

Personal Support Workers, who are one of the most important and valued services of our wellness team, are available to you 24 hours a day 7 days a week. Available for as little as 15 minutes of care, up to 24 hours of care, they attend to every one of your physical, and emotional needs. These care workers do more than care, they allow you the privilege to stay in your home for as long as you wish. Family members can rest assured knowing the needs of their loves ones are taken care of by reliable, responsible, qualified staff. We hire only the best! Many of our staff have been with us since the doors opened. Book a care conference to discuss your needs with our Director of Wellness, a Registered Nurse with many years of geriatric and specialized training.

24/7 Nursing Team around the clock – Hearthstone has an enviable team of Registered Practical Nurses, and Registered Nurses to attend to your needs. Available through our Emergency Monitoring Units, a simple push of a button connects you to a nurse right away. There truly is not any more peace of mind than this. Post operative, wound management, medication administration, B12 shots, blood pressure monitoring, plus many other valuable supports are available at a moment’s notice but not without a smile to accompany.

The care and services you need, when you need them and only pay for them when you do.

Our Baseline

The BSP The Basic Service Package (BSP) is the foundation of the Hearthstone concept.
The BSP is designed to provide the essential services in retirement, at a rate that’s affordable over the long term while providing you access to all amenity areas that you’ll enjoy in the Hearthstone Clubhouse. It provides you with:

Dining – You’ll find there are lots of options for dining at Hearthstone, restaurant or take-out. We assume that you won’t want to eat every meal, every day in the same dining room. The BSP gives you a monthly credit for a number of meals in our dining room, or in the bar if you would like something more casual. You can choose to use the monthly credit for take-out if you’d like to enjoy your suite, but have our chef make the meal. The private dining room is also available for friends and family but at Hearthstone, you have a full kitchen and dining area for entertaining in your suite. Having options for food and setting, make dining so much more enjoyable.

Wellness and Health Services
24 hour Emergency Response
4 hours Housekeeping per Month
Transportation
Social Recreation/Activities/Fitness Programs
Enthusiastic Directors provide activities to meet your needs for fitness, recreation, fun and entertainment. Our Directors will organize both the on-site and off-site activities with input from you and your Hearthstone friends on what you would like to do. Shopping trips, wine country excursions, theatre, guest lectures, live entertainment are all possibilities on the monthly calendar.
The cost of the BSP is shared between all the homeowners at Hearthstone. In the contract between Hearthstone and the homeowners the annual increase can only be the actual increase in the cost of providing the services.

It’s Your Schedule
Not Ours!

Additional Services

Beyond The Basics
Beyond the basic services delivered in the BSP, are the services that we provide to meet individual needs. At Hearthstone, we think you should contract for these only if you need them and only for as long as you need them. It’s one of the main ways that Hearthstone stays affordable and ensures that you or your spouse are not paying for services that are really not required. We have on site church services monthly. There is a therapeutic pool in our recreation centre. Whether it’s convenience services or wellness, care and support services, whether it’s getting your hair done and a massage or seeing the foot doctor, getting physiotherapy and some personal assistance, it’s all available.

No one will ever ask you to move to access services. A simple phone call and services are delivered discretely to your unit.

Scroll to Top